Jessica Kvasha
Orangevale,CA
Summary
Compassionate and motivated individual willing to learn and pursue patient-oriented care to support in a way that encompasses healthcare values. Committed to delivering the utmost patient experience through maintaining high standards of cleanliness, safety, and patient comfort while gaining experience in a professional healthcare setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Granite Bay, CA
07.2022 - Current
- Ensuring high-quality service in a high-volume and fast-paced drive-thru environment, prioritizing urgent tasks while maintaining accuracy tailored to the customer’s requests.
- Strictly adhering to the FDA’s regulations of food handling and sanitation to establish safety for customers.
- Guaranteeing customer satisfaction through active listening, empathy, and solutions tailored to de-escalate situations.
- Collaborating in a team to ensure a steady flow of operations while also training new employees to the company standard for efficient station management for the team and customers alike.
- Prioritizing detail orientation to order customization for accurate order delivery and interaction.
Pet Care Technician
Loomis Bed and Biscuit Inn
Loomis, CA
07.2025 - Current
- Maintaining facility cleanliness while caring, feeding, and medicating animals per their owner’s instructions, as well as other assigned instructions.
- Performing daily detailed assessment on animals, taking care to note any changes in behavior, appetite, as well as physical changes in the documented charting.
- Safely and accurately administering oral and topical instructions per the instructions of the owner.
- Following strict dietary feeding protocols to ensure proper nutrition and the prevention of cross-allergen contamination.
- Performing daily deep sanitation of the facility to prevent cross-contamination and any spread of animal-related illnesses.
Patient Technician / Front Desk
Sacramento Surgery Center
Sacramento, CA
06.2021 - 10.2021
- Screened patients and visitors for COVID-19 symptoms upon entry.
- Maintained a clean and organized environment per medical sanitation protocols.
- Transported patients safely in and out of the facility; supported nurses with patient needs.
- Restocked medical supplies and ensured clinical areas were disinfected and well-prepared.
Facility Operations Team Member
Lifetime Athletic
Roseville, CA
06.2021 - 03.2022
- Ensured a hygienic and safe environment in a large fitness facility.
- Performed light building maintenance and equipment installation.
- Managed member concerns and collaborated with team members to uphold cleanliness standards.
Sandwich Artist
Subway
West Sacramento, CA
09.2019 - 08.2020
- Opened and prepared the store daily, maintaining health and food safety and sanitation protocols.
- Multitasked between direct service, cash management, inventory, inventory prep, and administrative tasks in order to ensure a seamless customer and team member experience.
- Delivered high-quality service in a fast-paced environment, while maintaining a professional demeanor with a focus on customer satisfaction.
Education
Associate of Allied Health - Pre-Nursing (AAS)
Sierra College
Rocklin, CA12.2025
Bachelor of Science - Nursing (BSN)
Nightingale College
Salt Lake City, Utah01.2028
Skills
- Customer service
- Sanitation protocols
- Attention to detail
- Teamwork and collaboration
- Willingness to learn
Certification
- CMA - Certified Medical Assistant
Languages
Russian
Professional Working
Timeline
Pet Care Technician
Loomis Bed and Biscuit Inn
07.2025 - Current
Barista
Starbucks
07.2022 - Current
Patient Technician / Front Desk
Sacramento Surgery Center
06.2021 - 10.2021
Facility Operations Team Member
Lifetime Athletic
06.2021 - 03.2022
Sandwich Artist
Subway
09.2019 - 08.2020
Bachelor of Science - Nursing (BSN)
Nightingale College
Associate of Allied Health - Pre-Nursing (AAS)
Sierra College