Jessica Landvik
Boerne,TX
Summary
Dynamic server with a proven track record at Fralo’s, excelling in hospitality service expertise and adaptability. Leveraged exceptional customer service and problem-solving abilities to enhance guest experiences, achieving notable customer satisfaction. Skilled in POS systems and fostering collaborative environments, consistently prioritized cleanliness and efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server
La Hacienda Mexican Restaurant
Server
Infernos Pizza
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Brantley’s Bistro
10.2023 - 05.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Texas Roadhouse
01.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Fralo’s
07.2019 - 11.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Samuel V Champion
Boerne, TX05.2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Positive and professional
- Team member support
- Reliability
- Problem-solving abilities
- Customer Satisfaction
- Adaptability
Certification
Food Handlers and TABC
Timeline
Server
Infernos Pizza
07.2024 - Current
Server
Brantley’s Bistro
10.2023 - 05.2024
Server
Texas Roadhouse
01.2023 - 08.2023
Server
Fralo’s
07.2019 - 11.2022
Food Handlers and TABC
Server
La Hacienda Mexican Restaurant
Samuel V Champion
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