Jessica La Salle
Kearns,UT
Summary
Dependable food/alcohol server successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated to serve with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Food/Alcohol Server
Red Robin
02.2016 - 09.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT12.2021
Skills
- Age Verification
- Sales Techniques
- Food inspection
- Process Monitoring
- Complex Problem-Solving
- Issue Resolution
- Patience and Empathy
- Time management skills
- Service Minded
- Order Verification
- Active Listening
- Creative Thinking
- Reliable and Responsible
- Written and verbal communication
- Team Leadership
Timeline
Food/Alcohol Server
Red Robin
02.2016 - 09.2023
Associate of Science - General Studies
Salt Lake Community College