Faith Barrett
League City
Summary
Dynamic food server with a proven track record at Millers Seawall Grill, excelling in customer service and rapport. Skilled in menu memorization and presentation, adept at fostering professional relationships and enhancing customer satisfaction. Demonstrated ability to manage high-volume dining with a warm and friendly demeanor, significantly improving customer experience. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
7
7
years of professional experience
Work History
Food Server
Millers Seawall Grill
02.2016 - 06.2021
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Food Server
IHOP
04.2014 - 12.2015
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Cultivated warm relationships with regular customers.
Education
Associates In General Studies - Psychology
College of The Mainland
Texas City, TX12.2023
Skills
- Menu Memorization and Presentation
- Customer Service and Rapport
- Order Accuracy and Delivery
- Specials Promotion and Upselling
- Age Verification
- Warm and Friendly
- Team Player
- High-Volume Dining
- Conflict and Complaint Resolution
- Dining Room Cleaning and Upkeep
- Optimizing Team Performance
- Safe Work Practices
- Organizational skills
- Phone Inquiries
- Reliable and responsible
- Professional Relationships
- Corporate Standards
- Patron Satisfaction
- Adaptability
- Multitasking
- Attention to detail
Timeline
Food Server
Millers Seawall Grill
02.2016 - 06.2021
Food Server
IHOP
04.2014 - 12.2015
Associates In General Studies - Psychology
College of The Mainland
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