Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Murray-Cruz

Miramar,FL

Summary

Motivated and customer-oriented hospitality professional with 4 years of experience in the entertainment and dining sectors. Demonstrated success as both a server and assistant manager in fast-paced environments. Proven ability to deliver exceptional service, manage team operations, and resolve guest concerns effectively. Skilled in staff supervision, inventory management, and ensuring a positive guest experience. Adept at handling high-pressure situations while maintaining a friendly and professional demeanor. Eager to leverage my leadership skills and passion for customer service in a dynamic hospitality role. Currently pursuing an Associate of Science in Medical Assisting, with a strong foundation in healthcare administration, patient care, and medical office procedures. Eager to combine my hospitality experience and growing healthcare knowledge to provide exceptional service in diverse settings.

Overview

3
3
years of professional experience

Work History

Server

Ovivi's Restaurant
05.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Manager

Cinemark Paradise 24 & XD
05.2022 - 10.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Science - Medical Assisting

Keiser University
Pembroke Pines, FL
06-2026

High School Diploma -

Everglades High School
Miramar, FL
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Ovivi's Restaurant
05.2024 - 03.2025

Assistant Manager

Cinemark Paradise 24 & XD
05.2022 - 10.2024

Associate of Science - Medical Assisting

Keiser University

High School Diploma -

Everglades High School
Jessica Murray-Cruz