Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Levine

Sunshine,LA

Summary

Outgoing Medical office Assistant with 2 years of experience collecting co-pays, gathering patient demographics, setting appointments and greeting patients. Reliable individual familiar with HIPAA protocols and infection control standards. Committed to providing active tier-one support to patients and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

4
4
years of professional experience

Work History

Front Office Medical Assistant

Health Unit
03.2017 - 06.2021
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reviewed and updated customer information in database for accuracy.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Increased customer service success rates by quickly resolving issues.

Education

Medical Office Assistance

UnitechTraining Academy
Baton Rouge, LA
10.2023

High School Diploma -

Abbeville High School
Abbeville, LA
05.1986

Skills

  • Follow-Up Skills
  • Administrative Duties
  • Patient Relations
  • Understanding of Medical Ethics
  • Call Transfers
  • Multi-Line Telephone Management
  • Biohazard Waste Disposal
  • Knowledge of HIPAA Regulations
  • Mail Distribution
  • Medical Record Confidentiality

Timeline

Front Office Medical Assistant

Health Unit
03.2017 - 06.2021

Medical Office Assistance

UnitechTraining Academy

High School Diploma -

Abbeville High School
Jessica Levine