Jessica Lewis
Greensboro,NC
Summary
Hardworking and passionate job seeker with strong organizational skills looking to make an impact and provide value to customers.
Overview
3
3
years of professional experience
Work History
Fulfillment Coordinator
Lowes Home Improvment
01.2018 - 11.2020
- Trained new employees on fulfillment processes and procedures.
- Collaborated with various departments to develop cross-functional teams.
- Maintained accurate documentation of all shipments.
- Addressed customer queries and complaints regarding orders to resolve issues and received "Service Star Award" for outstanding customer service.
- Coordinated with vendors to rectify errors in product shipments to customers.
Credit Coordinator
Lowes Home Improvment
10.2017 - 01.2018
- Supported credit program activities including processing customer and storing credit applications and transactions.
- Trained associates on credit policies and procedures.
- Audited resale list for discrepancies in sale prices and investigated justifications and procedures.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC05.2015
Associate of Applied Science - Simulation And Game Development
Guilford Technical Community College
Jamestown, NC07.2017
Timeline
Fulfillment Coordinator
Lowes Home Improvment
01.2018 - 11.2020
Credit Coordinator
Lowes Home Improvment
10.2017 - 01.2018
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Associate of Applied Science - Simulation And Game Development
Guilford Technical Community College