Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Lewis

New York,NY

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.

Overview

1
1
year of professional experience

Work History

Barista

Wholefoods market
New York, NY
07.2023 - 08.2024
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Input orders into point of sale system and handled customer payments.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Described menu items to customers and suggested products based on stated preferences.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Prepared and served hot or cold beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

High School Diploma -

Roosevelt High School
The Bronx, NY
06-2002

Skills

  • Espresso machine operation
  • Opening and closing duties
  • Clear communication
  • Positive and professional
  • Problem-solving
  • Drink customization
  • Attention to detail
  • Physical stamina
  • Quality control
  • Espresso machine operations
  • Basic math
  • Cleanliness
  • New hire training
  • Team collaboration
  • Cash handling
  • Espresso preparation
  • Speedy and efficient
  • Time management
  • Menu memorization
  • Team player
  • Multitasking and organization
  • Professional demeanor
  • Order taking
  • Calm demeanor
  • Coffee brewing
  • POS system operation
  • Safe food handling practices
  • Beverage preparation
  • Friendly and outgoing
  • Active listener
  • Exceptional customer service

Timeline

Barista

Wholefoods market
07.2023 - 08.2024

High School Diploma -

Roosevelt High School
Jessica Lewis