JESSICA LEWIS
Aylett,VA
Summary
Seasoned Phlebotomist/Medical Assistant with a robust background at Chesapeake Urology Associates, showcasing venipuncture expertise and empathetic customer service. Demonstrated success in specimen preparation and patient care coordination, contributing to enhanced laboratory efficiency. Trained medical personnel, improving team capabilities by over 30%. Skilled in HIPAA compliance and effective communication, ensuring high standards of patient confidentiality and support.
Overview
13
13
years of professional experience
Work History
Phlebotomist/Medical Assistant
Chesapeake Urology Associates
Towson, MD
05.2023 - 11.2024
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
- Maintained strict adherence to infection control protocols and safety standards during blood collection process
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures
- Collaborated with healthcare team members to prioritize specimen collection based on patient needs and laboratory requirements
- Efficiently processed and prepared specimens for transport to the laboratory, ensuring timely delivery for analysis
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies for patient visits
- Took patient histories and recorded vital signs accurately to assist in diagnosis and treatment planning
- Administered medications as directed by the urologist and ensured proper documentation of dosage and frequency
- Performed basic laboratory tests such as urinalysis, blood glucose monitoring, and pregnancy tests
- Managed medical records electronically using EMR software to maintain accurate patient information
- Maintained inventory of medical supplies and equipment; ordered new supplies as needed to avoid shortages or delays in patient care
- Participated actively in team meetings to discuss patient cases, share knowledge, and improve overall workflow
- Demonstrated empathy towards patients' concerns while maintaining professionalism at all times
Phlebotomist
Bioreference Laboratory
Towson, MD
01.2022 - 03.2023
- Obtained blood specimens on various patients (pediatrics, infants and adults/geriatrics)
- Processed samples for appropriate storage and transport to the laboratory
- Entered patient demographics, insurance information and laboratory info into laboratory system
- Maintained specimen integrity following aseptic and department procedures
- Tracked collected specimens by initializing, dating and noting times of collections; maintain daily tallies of collections performed
- Maintained safe, secure and healthy work environment by following standards and procedures
Phlebotomist
LABCORP
Rosedale, MD
01.2015 - 12.2022
- Obtained blood specimens on various patients (pediatrics, infants and adults/geriatrics)
- Processed samples for appropriate storage and transport to the laboratory
- Entered patient demographics, insurance information and laboratory info into laboratory system
- Maintained specimen integrity following aseptic and department procedures
- Tracked collected specimens by initializing, dating and noting times of collections; maintain daily tallies of collections performed
- Maintained safe, secure and healthy work environment by following standards and procedures
- Trained other medical personnel in phlebotomy or laboratory techniques
Medical Assistant
Bala Family Practice
Bel Air, MD
01.2012 - 12.2015
- Triaged patients and obtained chief complaint, medical histories and medication intake
- Monitored and recorded vital signs for over 50 patients per day
- Performed approximately 20 - 25 phlebotomy sticks and EKGs per day
- Collected various specimen such as stool, urine and blood and prepared them for the lab
- Handled Urinalysis procedures using the urine dipstick
- Administered rapid strep, tests in addition to One step pregnancy test
- Assisted with other procedures such as Ear Irrigations and Spirometry Tests, along with other medical procedures performed at the office
- Relayed messages from patients to the physicians regarding their prescriptions in addition to calling in these prescriptions
Education
Medical Assistant/ Phlebotomy
Brightwood College
Towson, MDSkills
- Empathetic customer service
- Excellent communication skills
- Specimen preparation
- HIPAA
- Venipuncture expertise
- Laboratory procedures understanding
- Sanitation and sterilization
- Preparing specimens and samples
- Patient assessments
- Medical terminologies
- Patient care coordination
- Vital signs and examinations
- Catheter change and preparation
- Reliable team player
Timeline
Phlebotomist/Medical Assistant
Chesapeake Urology Associates
05.2023 - 11.2024
Phlebotomist
Bioreference Laboratory
01.2022 - 03.2023
Phlebotomist
LABCORP
01.2015 - 12.2022
Medical Assistant
Bala Family Practice
01.2012 - 12.2015
Medical Assistant/ Phlebotomy
Brightwood College
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