Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Lewis

Raleigh,NC

Summary

Experienced professional with a strong background in customer interactions and service solutions. Adept at conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Collaborative team player who easily adapts to changing needs and consistently focuses on achieving results through efficient and empathetic service. Recognized for reliability and proactive approach in meeting customer and organizational goals.

Overview

18
18
years of professional experience

Work History

Business Management

Day Dream Massage Therapy
01.2019 - Current
  • Business Management
  • Always Punctual
  • Great customer service
  • Adaptability to different needs for each client

Customer Service

Michaels
03.2020 - 09.2020
  • Company Overview: Customer Care Representative
  • Answered Phones/E-mails/Chat
  • Billing/Receipts
  • Customer Care Representative

The Umstead Spa
08.2011 - 01.2019
  • Follow Five Star/Five Diamond Spa Requirements
  • Team Work
  • Time Management

JW Marriott Grand Rapids
07.2007 - 12.2010
  • Attention to Detail
  • Customer Service
  • Time Management

GMAC Mortgage
02.2007 - 12.2010
  • Customer Service
  • Attention to Detail
  • Organization
  • Met Deadlines

Education

Massage Therapist -

Everest Institute
Grand Rapids, MI
01.2007

Bachelors - Business Administration

Baker College
Grand Rapids, MI
01.2002

Skills

  • Leadership
  • Communication
  • Team Work
  • Organization
  • Listening
  • Time Management
  • Customer Service
  • Critical Thinking

Timeline

Customer Service

Michaels
03.2020 - 09.2020

Business Management

Day Dream Massage Therapy
01.2019 - Current

The Umstead Spa
08.2011 - 01.2019

JW Marriott Grand Rapids
07.2007 - 12.2010

GMAC Mortgage
02.2007 - 12.2010

Bachelors - Business Administration

Baker College

Massage Therapist -

Everest Institute
Jessica Lewis