JESSICA LINK
Buffalo Medical Group
Buffalo
13
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
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5 Years 11 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Work directly with providers to help maintain the highest patient satisfaction and care
Phlebotomist
2 Years 7 Months- Performed venipuncture and capillary collection with proficiency to ensure patient comfort and safety.
- Assisted in training new phlebotomists on best practices and hospital protocols.
- Maintained accurate records of blood samples to ensure compliance with safety standards.
- Collaborated with nursing staff to streamline specimen collection processes, enhancing workflow efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
phlebotomist Intern
3 Monthsemergency Room Liaison
3 MonthsSales Associate
3 MonthsEducation
ASCP- Advanced Phlebotomy
Phlebotomy
Bleeding Control
Medical Coding/ Transcription
Associate of Science - Humanities
Human Services - Human Services
Skills
Supported positive team dynamics through collaborative efforts.
Assisted in delivering high-quality customer interactions.
Contributed to resolving customer issues effectively.
Focused on meticulous completion of tasks.
Managed multiple responsibilities simultaneously.
Facilitated clear communication among team members.
Applied critical reasoning to enhance decision-making.
Maintained composure in challenging situations.
Articulated ideas clearly in verbal exchanges.
Timeline
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Buffalo Medical Group
09.2020 - CurrentRead More
Phlebotomist
Kenmore Mercy Hospital
12.2017 - 07.2020Read More
phlebotomist Intern
Mercy Ambulatory Care Center
06.2017 - 09.2017Read More
emergency Room Liaison
Kenmore Mercy Hospital
05.2016 - 08.2016Read More
Sales Associate
Old Navy
09.2013 - 12.2013Read More
ASCP
ASCP- Advanced Phlebotomy
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Trocaire College
Phlebotomy
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American Colleges of Surgeons
Bleeding Control
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Herkimer County Community College
Medical Coding/ Transcription
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Erie Community College
Associate of Science from Humanities
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Erie Community College
Human Services from Human Services
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