Jessica Lopez
Natalia,TX
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
7/11 Stripes
Lytle, Texas
03.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
Store Manager
Dollar General
San Antonio, Texas
04.2016 - 03.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
GED -
South West Isd
San Antonio, TX01-2000
Skills
- Store Organization
- Records Management
- Customer Relations
- Business Development
Certification
- TABC certified
- serv safe certified
Timeline
Assistant Store Manager
7/11 Stripes
03.2023 - Current
Store Manager
Dollar General
04.2016 - 03.2023
GED -
South West Isd
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