Jessica Lopez
Seattle
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
TSO
Transportation Security Administration
06.2022 - Current
- Providing security and protection of travelers
- Pay Scale and Grade SV F ($67,147.00 x year)
- Full Time Work (40 hours workweek) Experience in Security work, X-ray operator, screening baggage, and reviewing tickets.
- Identifying dangerous objects in passengers baggage and preventing these objects from being transported onto aircraft.
- Using diverse electronic detection and imaging equipment.
Fleet Service Clerk / Airport Ground Coordinator
Envoy Air / American Airlines
05.2016 - 04.2022
- TWA Representative
- Security Operations
- Assist with loading, unloading, and transporting equipment or material as needed.
- Experience in baggage handling, aircraft marshaling, and loading coordination.
- Conducted pre and post flight aircraft inspections to ensure safety standards were met.
- Maintained clear communication with ground staff and flight crews to ensure seamless operations.
HMSHost MIA Hostess/ Expo
The Counter Burger / Shula's
10.2015 - 05.2016
- Meeting and greeting guests
- Present menus and takes orders
- Walk through the dining room to ensure guests are satisfied
Education
High School Diploma -
Liceo Scientifico “ A. Einstein”
Rimini, Italy07-2012
Certificate in Graphic Designer - Graphic And Digital Design
Course in Graphic Design
Rimini, Italy06-2010
School of Art -
Liceo Artistico "Serpieri"
06.2009
Skills
- Customer Service Excellence
- Conflict resolution and effective communication
- Proficient in operating screening equipment (X-ray, metal detectors, ETD machines)
- Knowledgeable about Transportation Security Administration (TSA) policies, regulations, and procedures
- Handling passenger inquiries and concerns
- Managing stressful situations while maintaining composure
US Citizen Since
December 2018
Personal Information
Date of Birth: 11/20/1993
Citizenships: American, Italian and Cuban
Place of Birth : Placetas, Cuba
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
TSO
Transportation Security Administration
06.2022 - Current
Fleet Service Clerk / Airport Ground Coordinator
Envoy Air / American Airlines
05.2016 - 04.2022
HMSHost MIA Hostess/ Expo
The Counter Burger / Shula's
10.2015 - 05.2016
School of Art -
Liceo Artistico "Serpieri"
High School Diploma -
Liceo Scientifico “ A. Einstein”
Certificate in Graphic Designer - Graphic And Digital Design
Course in Graphic Design