Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Lopez

Thibodaux ,LA

Summary

Dedicated Medical Assistant with expertise in patient care coordination, electronic health records management, and compassionate patient interactions. Committed to enhancing patient satisfaction through attention to detail and effective communication. I also have front desk experience and scheduling experience. I have great customer service skills and great phone skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Regional Internal Medicine Associates
Thibodaux, LA
02.2025 - Current
  • Assisted with patient intake processes, ensuring accurate data entry and documentation.
  • Coordinated patient appointments and follow-ups, enhancing scheduling efficiency.
  • Prepared examination rooms, maintaining cleanliness and organization for optimal patient care.
  • Supported healthcare providers during examinations by providing necessary instruments and materials.
  • Educated patients on treatment plans and medication use, fostering understanding and compliance.
  • Managed electronic health records, ensuring accuracy and confidentiality of sensitive information.
  • Collaborated with multidisciplinary teams to ensure cohesive patient care across departments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Front Desk Receptionist/Medical Assistant

Ochsner Medical Center
Luling, LA
06.2023 - 10.2024
  • Managed patient check-in and check-out processes efficiently.
  • Scheduled appointments and coordinated with healthcare providers to optimize patient flow.
  • Handled multi-line phone system, addressing inquiries and directing calls promptly.
  • Maintained accurate patient records in electronic health record systems.
  • Provided exceptional customer service, ensuring positive patient experiences.
  • Assisted with administrative tasks, including inventory management and office supplies procurement.
  • Collaborated with team members to streamline front desk workflows and improve efficiency.
  • Trained new staff on front desk procedures and organizational protocols.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Patient Care Technician

Thibodaux Regional Health Systems
Thibodaux, LA
11.2022 - 04.2023
  • Assisted nurses with patient care tasks, ensuring comfort and safety.
  • Monitored vital signs, documenting changes to enhance patient assessments.
  • Supported daily living activities for patients, promoting independence and dignity.
  • Maintained cleanliness and organization of patient care areas, adhering to infection control protocols.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Educated patients and families on health management strategies for improved outcomes.
  • Trained new staff on best practices in patient care techniques and systems usage.
  • Enhanced workflow efficiency by streamlining communication between departments regarding patient needs.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
  • Fostered clean and hygienic environment, reducing risk of infections.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Facilitated patient mobility and recovery with guided exercises and ambulation support.
  • Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Supported patients' daily living activities, improving their hospital stay experience.
  • Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.

Certified Nursing Assistant

Terrebonne General Medical Center
Houma, LA
03.2021 - 11.2022
  • Assisted nursing staff in providing high-quality patient care and support.
  • Monitored vital signs and documented changes in patient conditions accurately.
  • Facilitated daily living activities, promoting patient independence and comfort.
  • Collaborated with interdisciplinary teams to coordinate effective care plans.
  • Educated patients and families on health management practices and procedures.
  • Maintained cleanliness of patient areas, ensuring a safe and hygienic environment.
  • Supported training of new staff members on operational protocols and procedures.
  • Implemented best practices for infection control to enhance patient safety standards.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Delivered high-quality care to [56] patients in hospital facility.
  • Supported needs of [Number]+ residents under long-term care.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Restaurant Hostess

Golden Corral Buffet and Grill
Houma, LA
05.2019 - 09.2019
  • Greeted and seated guests, ensuring welcoming and efficient dining experience.
  • Managed waitlists and reservations using electronic systems to optimize seating flow.
  • Collaborated with kitchen and service staff to coordinate timely food delivery.
  • Trained new hosts on customer service standards and operational procedures.
  • Monitored dining area for cleanliness, adjusting seating arrangements as needed.
  • Resolved guest inquiries and concerns promptly to enhance satisfaction levels.
  • Implemented improvements in host workflow, increasing table turnover rates.
  • Supervised front-of-house operations during peak hours, maintaining high service standards.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Checked in with servers to confirm preparedness before seating customers.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
  • Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.
  • Streamlined table turnover process by quickly identifying available seating options for incoming diners.
  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Reported problematic guests to management to foster safe and pleasant environment.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.
  • Opened and closed seating sections according to volume of guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Provided patrons with estimated waiting times during peak service hours.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Seated patrons based on guest preferences and seating availability.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Advised customers about special offerings and menu items to help drive sales.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Waitress

Lin's Chinese Buffet
Thibodaux, LA
04.2018 - 05.2019
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed table assignments and maintained efficient workflow during peak hours.
  • Assisted in training new staff on menu items and service protocols.
  • Coordinated with kitchen staff to ensure timely food delivery and quality standards.
  • Handled cash transactions accurately and processed payments efficiently.
  • Implemented suggestions for menu improvements based on customer feedback.
  • Collaborated with team members to enhance overall dining experience for guests.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Education

Medical Assisting

Auburn University
Auburn, AL
11-2021

High School Diploma -

Virtual Academy of Lafourche
Thibodaux, LA
08-2018

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Insurance verification
  • Appointment setting
  • Compassionate caregiver
  • Medical records management
  • Patient care coordination
  • Patient flow management
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Patient relations
  • Adaptable
  • Trustworthy companion
  • Complex Problem-solving
  • Sterile technique
  • Patient management
  • Inventory and supply management
  • Inventory management
  • Professional bedside manner
  • Payment collection
  • Medical billing and coding
  • Monitoring patient progress
  • Diagnostic procedures
  • Valid [state] driver's license
  • Medical terminology in [languages]
  • Medical office management
  • Emergency response preparedness
  • Healthcare software proficiency
  • Indirect patient care
  • Reliable transportation
  • Laboratory maintenance
  • Companionship and emotional support
  • Conflict resolution
  • Medical equipment operation
  • Medical billing
  • Family education
  • Diagnostic testing assistance
  • Lab equipment operation
  • Patient bathing
  • Lab equipment calibration
  • Antigen testing
  • Hospice care
  • Customer relationship management (CRM)
  • Case management
  • Needs assessments
  • Patient feeding
  • Patient oral care
  • Emergency room procedures
  • Specimen labeling
  • Insurance authorizations

Certification

  • CMA - Certified Medical Assistant

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Medical Assistant

Regional Internal Medicine Associates
02.2025 - Current

Front Desk Receptionist/Medical Assistant

Ochsner Medical Center
06.2023 - 10.2024

Patient Care Technician

Thibodaux Regional Health Systems
11.2022 - 04.2023

Certified Nursing Assistant

Terrebonne General Medical Center
03.2021 - 11.2022

Restaurant Hostess

Golden Corral Buffet and Grill
05.2019 - 09.2019

Waitress

Lin's Chinese Buffet
04.2018 - 05.2019

Medical Assisting

Auburn University

High School Diploma -

Virtual Academy of Lafourche
Jessica Lopez