Jessica Lopez
Phoenix,AZ
Summary
Dedicated healthcare professional with experience in patient intake, clinical tasks, and office management. Known for attention to detail and collaboration, driving efficient patient care and satisfaction through effective scheduling and compliance.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Valley Urogynecology Associates
Phoenix, AZ
08.2022 - Current
- Assisted in patient intake and documentation, ensuring accurate medical records.
- Conducted routine clinical tasks, including vital signs and specimen collection.
- Managed appointment scheduling and follow-ups to optimize patient flow.
- Collaborated with healthcare providers to coordinate patient treatment plans effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Conducted thorough checks of medical benefits while securing necessary prior authorizations for patient procedures.
Dental Office Manager
AZ Dental
Gilbert, AZ
04.2018 - 10.2021
- Oversaw daily operations, ensuring efficient patient flow and optimal office performance.
- Managed staff scheduling, optimizing resource allocation to meet patient needs effectively.
- Implemented office protocols, enhancing compliance with healthcare regulations and standards.
- Developed and maintained relationships with vendors, negotiating contracts for supplies and services.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
Store Manager
Port of Subs
Chandler, AZ
02.2013 - 04.2018
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented inventory control procedures to minimize waste and optimize stock levels.
- Developed promotional strategies, increasing sales during peak seasons.
- Fostered strong relationships with vendors to secure favorable terms and product quality.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Science in Health Care Administration - Health Care Administration
Grand Canyon University
Phoenix, AZ10.2027
GED -
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ09.2021
Certified Medical Assistant -
Allen School of Health Science
Phoenix, AZ08.2022
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Triage assessment
Timeline
Certified Medical Assistant
Valley Urogynecology Associates
08.2022 - Current
Dental Office Manager
AZ Dental
04.2018 - 10.2021
Store Manager
Port of Subs
02.2013 - 04.2018
Bachelor of Science in Health Care Administration - Health Care Administration
Grand Canyon University
GED -
Maricopa Community Colleges, Gateway Community College
Certified Medical Assistant -
Allen School of Health Science