JESSICA LOPEZ
New York,NY
Summary
To continue growing as a Program Director and Instructor in Occupational Safety & Health by applying my experience in training administration, compliance, adult learning, and safety instruction to support effective and well-organized training programs.
Overview
2027
2027
years of professional experience
Work History
Program Director / Instructor
Advanced Safety Training, LLC
1266 EAST MAIN STREET SUITE 700R, STAMFORD, CT
2020 - Current
- Oversee the daily operations of the training program and help ensure classes are properly organized and delivered.
- Review course materials, schedules, and instructor responsibilities to maintain consistency across training programs.
- Provide occupational safety and health instruction to adult learners in both classroom and live online settings.
- Coordinate with instructors and administrative staff to address learner needs and keep programs running efficiently.
- Review learner feedback and course results to identify areas for improvement and strengthen future training.
PROGRAM DIRECTOR
Vocational Resource Services LLC
New York, NY
01.2013 - 01.2020
- Responsible for compliance with standards for all learning events, answered calls and emails
- Coordinated office services by implementing administrative systems, procedures and polices
- Routed calls and took messages, scheduled events and student programs
- Obtained information to help clients get licensed to get security jobs in patrolling communities
- Kept records, filed, Xeroxed, faxed and maintained email etiquette in the office
- Scheduled meetings, presentations, upheld communication between instructors staff & clients
- Responsible for conducting periodic reviews, and organizing meetings/briefings to promote skills
- Overlooked all instruction materials for Security Guard trainings and accessed class student learning methods to ensure students understood materials.
- Performed administrative tasks to ensure accordance with the law and compliance with appropriate standards to ensure adult learning principles were met in a timelyfashion.
Central Research National Polling Firm
New York, NY
01.2006 - 01.2013
- Routed calls and took messages as needed in the absence of the secretary and manager
- Obtained information to help screen surveys and open ended responses on public polling forms
- Kept records, filed, Xeroxed, faxed and maintained files by region and zip code
- Scheduled meetings for call center reps hired & provided training on using all computer systems
- Responsible for conducting periodic reviews, and organizing meetings/briefings to promote skills
- Overlooks instruction materials, wrote survey questions for public polling for elected officials.
Education
BACHELORS DEGREE - BUSINESS
LEHMAN COLLGE
01-1999
ASSOCIATES DEGREEE - LIBERAL ARTS
FARMINGDALE UNIVERSITY
01-1986
TYPING CLASS -
BETTY OWN SECRETARIAL SCHOOL
01-1984
Skills
- Program Administration
- Training Compliance
- Instructor Coordination
- Adult Learning
- Recordkeeping
- Occupational Safety
- Bilingual Communication
Timeline
PROGRAM DIRECTOR
Vocational Resource Services LLC
01.2013 - 01.2020
Central Research National Polling Firm
01.2006 - 01.2013
Program Director / Instructor
Advanced Safety Training, LLC
2020 - Current
BACHELORS DEGREE - BUSINESS
LEHMAN COLLGE
ASSOCIATES DEGREEE - LIBERAL ARTS
FARMINGDALE UNIVERSITY
TYPING CLASS -
BETTY OWN SECRETARIAL SCHOOL