Jessica Lovelady
Capitola,CA
Summary
Dynamic sales professional with a proven track record at Luxottica, excelling in client relationship management and persuasive selling. Skilled in Salesforce software and new business generation, I consistently exceeded sales quotas, enhancing customer satisfaction and driving revenue growth through strategic partnerships and effective communication.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Luxottica
10.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Informed customers of promotions to increase sales productivity and volume.
Sales Manager
Seascape Beach Resort
10.2021 - Current
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Arranged and coordinated sales calls with prospective clients to generate $[Amount] in business for hotel.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Organized promotional events and interacted with community to increase sales volume.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Sales Associate
1440 Multiversity
06.2018 - 03.2020
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Forecasted sales of $[Amount] and set successful policies to achieve sales objectives and related metrics within timeframe.
- Carefully analyzed data to determine most effective sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Assistant Manager/Sales Manager
Best Western Plus All Suites Inn
04.2016 - 06.2018
- Trained new associates in successful sales and performance strategies.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
Education
Associates - Business Administration And Management
Fresno City College
Fresno, CA01.2012
Skills
- Sales Records Management
- Sales Quota Management
- Networking Events
- Sales Program Coordination
- Salesforce Software
- New Business Generation
- Persuasive Selling
- Customer Service and Assistance
- Client Base Retention
- Territory Management
Timeline
Sales Consultant
Luxottica
10.2023 - Current
Sales Manager
Seascape Beach Resort
10.2021 - Current
Sales Associate
1440 Multiversity
06.2018 - 03.2020
Assistant Manager/Sales Manager
Best Western Plus All Suites Inn
04.2016 - 06.2018
Associates - Business Administration And Management
Fresno City College
Similar Profiles
Sofiia ParfeniukSofiia Parfeniuk
Intern at LuxotticaIntern at Luxottica
Che’Torria CarrChe’Torria Carr
Material Handler at LuxotticaMaterial Handler at Luxottica
Valerie CisnerosValerie Cisneros
Lenscrafters at LuxotticaLenscrafters at Luxottica
Maureen McCarthyMaureen McCarthy
Admin Secretary 1 - Temp Position at Pajaro Valley Unified School DistrictAdmin Secretary 1 - Temp Position at Pajaro Valley Unified School District
Darla CarterDarla Carter
Account Executive at Hearst MediaAccount Executive at Hearst Media