Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jessica Durazo

Hillsboro,OR

Summary

Demonstrated ability to handle cash accurately and maintain a balanced drawer, alongside exceptional skills in resolving customer complaints, boosting loyalty. Exhibits strong work ethic, patience, and empathy, ensuring high levels of customer service excellence. Very committed, hard working, and ready to learn new tasks. Works excellent with a team, and dedicated to resolve issues and customer questions.

Started doing Caregiving 2 years ago when my Father was diagnosed with a cough syncope and diabetes. I would make every appointment and speak to his doctors and care team for him, administer his medication, and made sure he was comfortable sitting during the episodes of fainting due to his cough. I learned how to handle difficult situations under pressure and remain calm and nurturing for my father with the ability to implement efficient care plans and enhance the well-being of others. I also came up with a nutritional diet to help his with his new diabetes diagnosis as well as take his blood sugar level and ensure he stays within his numbers that his doctor ordered.

Overview

4
4
years of professional experience
2
2

Years of Caregiving for father

Work History

Cashier

Jack in the Box
Victorville, CA
03.2019 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Nursing

Victor Valley College
Victorville, CA

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Emotional support
  • Meal preparation
  • Compassionate care
  • Compassionate communication
  • Medication and appointment reminders

Timeline

Cashier

Jack in the Box
03.2019 - 02.2023

Nursing

Victor Valley College
Jessica Durazo