Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jessica Luna Cruz

Fitchburg,MA

Summary

Compassionate Medical Assistant with experience at Acton Medical Associates, skilled in HIPAA compliance and patient scheduling. Proven ability to build trust with patients through exceptional customer service and effective communication. Committed to maintaining a safe clinical environment while ensuring quality care and meticulous management of medical records.

Overview

20
20
years of professional experience

Work History

Medical Assistant

Bonita Brennan
09.2017 - 06.2024

Took care of my grandma through her end of life care.

Diagnosed with dementia.

Simple ADLs.

Medication admiration.

General housekeeping.

24/7 visual watch to ensure safety.


Medical Assistant

Acton Medical Associates
10.2004 - 01.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.


Education

Associate of Science - Pediatrics

Career Education Institute
Lowell, MA
10-2004

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medical Assistant

Bonita Brennan
09.2017 - 06.2024

Medical Assistant

Acton Medical Associates
10.2004 - 01.2017

Associate of Science - Pediatrics

Career Education Institute
Jessica Luna Cruz