Hi, I’m
Jessica Maciel
La Porte,TX
Summary
Proactive US Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
11
years of professional experience
Work History
IRISNDT
US Billing Manager
02.2014 - Current
Job overview
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
- Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
- Worked with customers to develop payment plans and bring accounts current.
- Conducted performance reviews and implemented improvement plans.
- Performed testing for billing modules, enhancing new functionality and process improvements.
Education
Art Institute of HoustonHouston, TX
Associate of Applied Science
Skills
Audit Support
Personnel Oversight
Accounts receivable management
Training and mentoring
Project Leadership
Invoice Processing
Program Improvements
Process Improvements
Collections Management
Payment posting
Timeline
US Billing Manager
IRISNDT
02.2014 - Current
Art Institute of Houston
Associate of Applied Science