Dynamic and results-oriented professional with extensive experience in retail and customer service management, notably with Bartell Drugs Corporation. Excelled in enhancing sales strategies and customer satisfaction, achieving notable sales growth. Skilled in inventory control and team leadership, with a strong focus on mentoring staff and improving operational efficiency. Demonstrated ability to resolve issues swiftly, ensuring a positive customer experience.
Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
Trained and mentored new employees on company policies, procedures, and customer service standards
Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete item
Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices