Jessica Manaois

* Assisted customers in opening checking, savings, and other bank accounts
* Verified customer information and ensured compliance with banking policies and regulations
* Processed cash deposits, withdrawals, payments, check encashment, and fund transfers accurately
* Balanced cash drawer and maintained accuracy in daily cash transactions
* Provided excellent customer service by addressing client inquiries and resolving account concerns
* Promoted and cross-sold bank products and services based on customer needs
* Handled confidential financial information with professionalism and attention to detail
* Assisted customers with debit cards, online banking enrollment, and account maintenance requests

* Handles branch transaction - remittance, pawning, insurance, loan and other financial product/ services.
* Maintain an adequate cash drawer at all times.
* Ensure customer needs are met on time.

* Resolve conflicting and complex issues relating to customer services.
* Maintain and manage customer files
* Promotes the company's products and services