Jessica Mares
North Hollywood,CA
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Smart And Final
08.2015 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries
- Streamlined the checkout process for faster service and improved customer experience
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Kentucky Fried Chicken
07.2014 - 07.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Arts - Child Development
Los Angeles Valley College
High School Diploma -
Sea Charter High School
Skills
- Customer Service
- Guest Services
- Merchandise Restocking
- Cash Handling
- Product Knowledge
- Retail Merchandising
Timeline
Customer Service Cashier
Smart And Final
08.2015 - Current
Cashier
Kentucky Fried Chicken
07.2014 - 07.2015
Associate of Arts - Child Development
Los Angeles Valley College
High School Diploma -
Sea Charter High School