Jessica Marr
Houston
Summary
Motivated, friendly, and dependable student with experience in customer service and animal care. Comfortable working in stressful and fast
paced environments, as well as handling dogs safely through volunteer work. Seeking to gain more hands-on experience in a veterinary clinic while contributing as a reliable team member
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Pappasitos
Houston, TX
01.2025 - Current
- Managed resolution of customer inquiries and concerns to enhance satisfaction and loyalty.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated efforts with team members to enhance guest interactions and overall experience.
- Trained new hostesses on operational procedures and customer service standards.
- Handled high-pressure situations efficiently, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist to facilitate timely seating of guests during high-traffic periods.
- Balanced multiple responsibilities by responding to telephone inquiries and assisting in-person guests with efficiency and professionalism.
Education
High School Diploma -
Jersey Village High School
Jersey Village, Texas05.2026
Skills
- Animal handling and care
- Conflict resolution
- Customer Service
- Punctuality
- Multitasking
- Leadership
- Reliability
- Communication
Timeline
Restaurant Hostess
Pappasitos
01.2025 - Current
High School Diploma -
Jersey Village High School