Jessica Martinez
LaBelle,US
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. I love trying new environments and helping new people.
Overview
4
4
years of professional experience
Work History
host/ busser/ bar back/ server
The lake house and bar
05.2023 - Current
- Greeted customers and provided friendly, knowledgeable service.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Save A Lot
08.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
floater/server assistant
the quart house
07.2020 - 09.2021
- I helped where was needed but mainly helped in the kitchen with dishes and preparing food
- I would also help the servers as needed on a basis.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
General Studies(did Not Finish) - General Studies
Fsw
Fort MyersBachelor Of Health Science - Health Sciences
University of South Florida
Tampa, FLSkills
- Reservations Management
- Student Support
- Team Collaboration
- Telephone Reception
- Customer communication
- Computer skills
- Sorting data
- Following instructions
- Medical Laboratory Procedures
- Lab Result Interpretation
- Research and Documentation
- Laboratory Safety Protocols
- Medical Terminology
Accomplishments
Won most improved in track in High school
Professional Summary
Food safety and sanitation guidelines are known to this focused and efficient team member. Committed to meeting and exceeding all service standards and regulations. To foster customer satisfaction, highly skilled in providing excellent guest service and catering to seating preferences and special requests.
Skills List
- Safe food handling
- Sales
- Accounts payable/receivable
Skills
60 jim kulczy dr, labelle, Florida, 33935, US, (863) 234-6432, jessmaries2836@gmail.com
Timeline
host/ busser/ bar back/ server
The lake house and bar
05.2023 - Current
Cashier
Save A Lot
08.2021 - 05.2023
floater/server assistant
the quart house
07.2020 - 09.2021
General Studies(did Not Finish) - General Studies
Fsw
Bachelor Of Health Science - Health Sciences
University of South Florida