Server
- Processed orders accurately using point-of-sale systems to streamline transactions.
- Handled guest inquiries and resolved issues promptly, maintaining positive relationships.
- Trained new staff on service protocols and operational standards for consistency.
- Monitored inventory levels and communicated needs to management for efficient stock management.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
