Jessica Martinez
Houston,TX
Summary
Sales professional with extensive experience since 2006, excelling in client engagement and project management. Demonstrates strong communication skills and a customer-focused mindset, consistently generating leads and fostering long-term relationships. Seeking a dynamic company for continued growth and collaboration. Accomplished sales associate with a track record of exceeding targets and enhancing customer satisfaction. Proven ability to generate leads and cultivate client relationships through effective communication and teamwork. Committed to contributing to a forward-thinking company while pursuing professional growth and development.
Overview
22
22
years of professional experience
Work History
Sales Associate
Bang It Services
Houston, TX
03.2021 - Current
- Assisted customers with product selection, sizing and styling.
- Generated new leads and developed deep client relationships to promote sales.
- Provided information about products and services to interested homeowners.
- Worked with fellow sales team members to achieve group targets.
- Maintained a positive demeanor while interacting with diverse communities.
- Conducted door-to-door outreach to connect with potential customers.
Office Manager
The Roofer man
Houston , TX
02.2018 - 12.2020
- Managed office operations and ensured efficient workflow for roofing projects.
- Organized meetings and prepared materials for client consultations.
- Maintained inventory of office supplies and equipment for daily tasks.
- Supported staff by addressing inquiries and resolving administrative issues.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Office Manager
Bang it Services
Houston, TX
10.2015 - 01.2018
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Managed office inventory and placed new supply orders.
- Updated employee paperwork and records.
- Wrote professional business correspondence.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
- Planned for major business changes including system conversions and office moves.
- Scheduled appointments and maintained master calendar.
- Set up new files and assigned tracking numbers.
Project Manager
Bang it Services
Houston, TX
02.2011 - 09.2015
- Customer service
- Designing
- Planning
- Controlling
- Executing
- Monitoring
- Closing a project
- Collect final payment
Data Processor
Doctors Hospital
Houston, TX
01.2007 - 03.2008
- Collect personal information
- Enter information in the system to collect for insurance payments
- Customer service
- Help nurses answer the phone
- Interpretation
- Collect money for self pay
Sales Retail
Payless Shoe source
Houston , TX
01.2005 - 01.2006
- Sales
- Customer service
- Processed all sales transactions accurately and in a timely fashion
- Kept an eye on building premises for loss prevention and security purposes
- Kept current on market and product trends to effectively answer customer questions.
- Maintained friendly and professional customer interactions
- Marked clearance products with updated price tags.
- Kept the showroom clean and maintained neat, orderly product displays
- Answered customers' questions and addressed problems and complaints in person and via phone
- Described use and operation of merchandise to customers.
- Worked as a team member to provide the highest level of service to customers.
Credit Analyst
Pro Solutions Credit Repair
Houston, TX
02.2018
- Conducted credit reviews on corporations to assess financial conditions.
- Requested financial documents from customers.
- Assessed customer credit files regularly to review receivables.
- Developed a comprehensive understanding of financial statements, enabling better opportunities to assess risk.
- Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
- Reviewed credit records to evaluate customer histories.
- Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines.
- Created and distributed updated customer statements.
Education
Real Estate
Champions school of real Estate
Houston, TX, USA 01-2018
High School Diploma -
American Academy of Excellence
Houston, TX, USA 01-2006
Skills
- Communication
- Net working
- Fluent
- Greeting customers
- Listing
- Negotiation
- Multitasking
- Motivated seller
- Able to stand for long periods of times
- Outgoing people person
- Customer service mindset
- Negotiator
- Sales management
- Conflict resolution
Affiliations
- We see abilities 2018-present
- St. Joseph Hospital 2004-2006
Timeline
Sales Associate
Bang It Services
03.2021 - Current
Office Manager
The Roofer man
02.2018 - 12.2020
Credit Analyst
Pro Solutions Credit Repair
02.2018
Office Manager
Bang it Services
10.2015 - 01.2018
Project Manager
Bang it Services
02.2011 - 09.2015
Data Processor
Doctors Hospital
01.2007 - 03.2008
Sales Retail
Payless Shoe source
01.2005 - 01.2006
Real Estate
Champions school of real Estate
High School Diploma -
American Academy of Excellence