Jessica Maslanka
Crown Point,IN
Summary
Showing true compassion for every person i meet. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
18
18
years of professional experience
Work History
Store Shift Leader
Once Upon A Child Franchise
Crown Point, IN
09.2022 - Current
- Directed store operations during shift, including opening and closing procedures.
- Provided leadership and mentoring to newly hired employees to help them adjust to our expectations.
- Assigned tasks to staff members for efficient shift operations.
- Inventory was done daily.
- Register counts and safe counts
Assistant Store Manager
Ratner Companies
Munster, IN
01.2007 - 06.2017
- Customer service was our main focus
- Maintained accurate records of sales transactions using point-of-sale systems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- scheduling
Education
Peer Support -
Indiana University, Northwest
Gary, IN03-2025
High School Diploma -
Thorton Fractional South
Lansing, IL06-2005
Skills
- Staff training and development
- Employee motivation
- Health and safety compliance
- Loss prevention strategies
- Store maintenance
- Policy enforcement
- Great communication with the rest of our team
Timeline
Store Shift Leader
Once Upon A Child Franchise
09.2022 - Current
Assistant Store Manager
Ratner Companies
01.2007 - 06.2017
Peer Support -
Indiana University, Northwest
High School Diploma -
Thorton Fractional South
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