Jessica Matthews
Sherwood,AR
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Brings related experience and dedication to meet production and quality goals.
Overview
11
11
years of professional experience
Work History
Inventory Clerk
Penske
North Little Rock, AR
09.2023 - 11.2023
- Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
- Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
- Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
- Supported quality control efforts, inspecting incoming shipments for damage or discrepancies before adding them to the inventory system.
- Improved inventory accuracy by conducting regular cycle counts and updating records in warehouse management system.
- Demonstrated commitment to company values through active participation in team meetings and staff development opportunities, contributing to a positive work environment for all employees.
- Completed physical inventory counts each month.
Warehouse Associate, Forklift Operator
Amazon
10.2021 - Current
- Operated forklift in compliance with OSHA guidelines and organizational policies
- Operated forklift to safely move and safeguard stock and supplies in warehouse
- Unloaded materials and goods at designated locations for best project availability
- Packed items into appropriate containers for shipment
- Inspected products before packaging to avoid shipping defective or damaged goods to customers
- Added packed boxes to conveyor belts for movement to shipping stations
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Conducted regular inspections and audits to check quality and verify inventory levels
- Completed cycle counts and monthly inventory
- Consistently lifted materials weighing as much as 50 pounds
Master Security Training Instructor
Transportation Security Administration, TSA
06.2017 - 02.2018
- Used software designed by TSA for training all employees and
increasing company retention and productivity rates - Select training aids, including demonstration models, computer
tutorials, handbooks and reference works to use in classroom - Administer and score training test as well as practical skill evaluations
- Appropriately allocated resources, budgets, inventories, training
support and team building materials to increase overall
productivity - Attended daily briefings with up to 5 Managers to discuss security issues and training needs
Transportation Security Officer
Transportation Security Administration
01.2014 - 06.2017
- Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation
- Operate X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries
- Developed and maintained positive rapport with passengers and other airport personnel
- Mentored and coached over 40 Transportation Security Officers in accordance to training needs.
Education
University of Arkansas At Little Rock
Little Rock, ARAccelerated Dental Assistant Academy
Madison, MS08.2021
University Of Central Arkansas
Skills
- Customer Service
- Adaptability Skills
- Conflict Resolution
- Critical Thinking
- Problem Solving
- Active Listening
- Detailed Oriented
- Time Management
- MS Office Proficient
- Data Entry
- Team Player
- Leadership Skills
- Written Communication
Timeline
Inventory Clerk
Penske
09.2023 - 11.2023
Warehouse Associate, Forklift Operator
Amazon
10.2021 - Current
Master Security Training Instructor
Transportation Security Administration, TSA
06.2017 - 02.2018
Transportation Security Officer
Transportation Security Administration
01.2014 - 06.2017
University of Arkansas At Little Rock
Accelerated Dental Assistant Academy
University Of Central Arkansas