Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Maurer

Lockport

Summary

Dynamic Practice Manager with 5 years of experience training new employees, handling bookkeeping and payroll administration. Skilled in HIPAA compliance and fostering strong staff relationships, ensuring optimal patient care and satisfaction.



Overview

8
8
years of professional experience

Work History

Practice Manager

Lemont Primary Care
02.2021 - Current
  • Consulted with healthcare professionals on business decisions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Created and implemented organizational policies and procedures.
  • Supervised team of 10 office personnel.
  • Addressed and remedied all patient or team member issues.
  • Ordered all office supplies and kept check on inventory levels.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.

Rural Mail Carrier Associate

United States Post Office
01.2018 - 01.2021
  • Sorted mail according to order of address appearance for easy access in field.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Education

Lockport Highschool
Lockport, IL

Skills

  • HIPAA and OSHA regulations
  • Medical personnel recruitment
  • Referral management
  • Policy and procedure development
  • Staff development
  • Schedule management
  • Records management
  • Staff management
  • Payroll administration

Timeline

Practice Manager

Lemont Primary Care
02.2021 - Current

Rural Mail Carrier Associate

United States Post Office
01.2018 - 01.2021

Lockport Highschool

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