Jessica McAnallen
Warren
Summary
Professional dental assistant with experience in patient care, sterilization, and dental radiography. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in chairside assistance, infection control, and patient communication. Known for positive attitude and effective interaction with both patients and dental professionals.
Overview
15
15
years of professional experience
Work History
Server
Ollies Bargain Outlet
12.2024 - Current
- Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Server
Cafe 422
12.2020 - 12.2024
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Texas Roadhouse Restaurant
12.2018 - 12.2020
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Restaurant Manager
JD's Posthouse
03.2014 - 02.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Dental Assistant
Aspen Dental
01.2012 - 02.2014
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Clinical Coordinator
Hudec Dental
10.2010 - 07.2012
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Enhanced communication within the team through regular meetings and detailed reporting.
Education
Ohio Dental Assistant Diploma - Dental Assisting
Remington College
North Olmsted, OH09-2010
General Studies
Chaney High School
Youngstown, Ohio06-2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Ollies Bargain Outlet
12.2024 - Current
Server
Cafe 422
12.2020 - 12.2024
Server
Texas Roadhouse Restaurant
12.2018 - 12.2020
Restaurant Manager
JD's Posthouse
03.2014 - 02.2018
Dental Assistant
Aspen Dental
01.2012 - 02.2014
Clinical Coordinator
Hudec Dental
10.2010 - 07.2012
Ohio Dental Assistant Diploma - Dental Assisting
Remington College
General Studies
Chaney High School
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