Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Jessica mcintire

El Dorado,KS

Summary

Resourceful Customer Service Representative Lead known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, customer relationship management, and workflow optimization. Excel in communication, empathy, and problem-solving to enhance customer satisfaction and team cohesion.

Overview

28
28
years of professional experience

Work History

Assistant Store Manager

Family Dollar
Denver, Colorado
04.2023 - 02.2025
  • Managed inventory levels and organized stock for efficient retrieval.
  • Trained new staff on customer service standards and store policies.
  • Assisted in daily store operations and ensured smooth workflow.

Customer Service Representative lead

Family Dollar stores
Denver, Colorado
04.2015 - 02.2025
  • Supervised customer service team, ensuring high-quality interactions with customers.
  • Resolved customer complaints swiftly, maintaining a positive shopping environment.
  • Trained new employees on company policies and effective customer service techniques.

Customer Service Representative lead

JCPenney
Wichita, Kansas
03.2000 - 11.2001
  • Supervised customer service team to enhance service quality and efficiency.
  • Trained new staff on company policies and customer interaction techniques.
  • Resolved customer complaints swiftly to maintain positive shopping experiences.

Fast Food Worker

KFC
Englewood, Colorado
09.1996 - 10.1998
  • Prepared food items following KFC's quality and safety standards.
  • Operated kitchen equipment, ensuring proper function and cleanliness.
  • Provided excellent customer service during high-traffic periods.

Education

GED
Denver, CO

Skills

  • Customer service
  • Employee training
  • Team leadership
  • Conflict resolution

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Minimum Desired Compensation

$35000/yr

Timeline

Assistant Store Manager

Family Dollar
04.2023 - 02.2025

Customer Service Representative lead

Family Dollar stores
04.2015 - 02.2025

Customer Service Representative lead

JCPenney
03.2000 - 11.2001

Fast Food Worker

KFC
09.1996 - 10.1998

GED
Jessica mcintire