Jessica McKenzie

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Managed order accuracy and timely delivery, minimizing errors
• Maintained positive work ethic and relationships with coworkers and bosses alike
• Briefly cross-trained behind the bar, ultimately stayed on the floor serving

• Delivered exceptional customer service, enhancing guest satisfaction
• Managed order accuracy and timely delivery, minimizing errors and improving guest service
• Maintained a positive work ethic and relationship with coworkers and bosses alike

Creating and building cocktails while serving guests in bar and dining room

Creating and maintaining a friendly work ethic with coworkers, bosses, and guests alike

Staying knowledgeable about the menu and any changes

• Maintain business aspect of the bar, negotiate supplier contracts, reordering supplies as well as taking inventory, setting budgets and reaching goals
• Referring and training staff to provide excellent service to patrons.
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
• Planning and taking part in promotional events
• Consistently keeping the bar/supplies clean and sanitary in compliance to bar standards and local, state