Jessica McLeod
Colonial Heights,VA
Summary
Virtual office manager with expertise in optimizing daily operations and enhancing efficiency through effective policy implementation. Proven track record in onboarding and training, emphasizing communication across teams for successful project execution.
Overview
13
13
years of professional experience
Work History
Virtual Office Manager
Rattlesnake Energy LLC
Tucson, Arizona
01.2020 - Current
- Oversaw daily office operations to ensure efficient workflow and productivity.
- Developed and implemented office policies that improved operational efficiency.
- Coordinated interdepartmental communication to facilitate seamless project collaboration.
- Assisted in onboarding new employees and delivered comprehensive training support.
- Assisted in onboarding new employees and provided comprehensive training support.
- Computed balances, totals, and commissions to support accounting activities.
- Organized remote team meetings to enhance communication and collaboration.
Personal Assistant
The Cleaning Authority
Richmond, VA
02.2017 - 01.2020
- Resolved client inquiries and issues promptly to uphold service quality.
- Managed incoming calls and emails while coordinating executive schedules efficiently.
- Maintained confidentiality of personnel records and sensitive information.
- Coordinated work projects at client residences to optimize workflow.
- Welcomed visitors and addressed inquiries to ensure a positive experience.
- Checked personal and professional calendars to remind employer of priority tasks.
- Managed laundry services, ensuring cleanliness and organization of linens.
- Cleaned and sanitized guest rooms to create welcoming environments.
Kitchen Line Worker
Panera Bread
Colonial Heights, Virginia
03.2013 - 07.2017
- Prepared food items according to recipes and Panera's quality standards.
- Trained new employees on food preparation techniques to enhance team performance and uphold quality standards.
- Followed safety and sanitation guidelines to uphold health standards in the kitchen.
- Ensured cleanliness and organization of kitchen workspace to promote safety and efficiency.
- Operated kitchen equipment safely, ensuring proper handling and maintenance.
- Monitored inventory levels and communicated supply needs to management to prevent shortages and streamline operations.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VA06-2009
Skills
- Operations management
- Policy formulation
- Employee training
- Accounting support
- Remote communication
- Team collaboration
Computer skills
- Advanced typing skills ( 50 WPM)
- Microsoft Word
- Excel
- Outlook
- Microsoft Teams
- Calendly
Timeline
Virtual Office Manager
Rattlesnake Energy LLC
01.2020 - Current
Personal Assistant
The Cleaning Authority
02.2017 - 01.2020
Kitchen Line Worker
Panera Bread
03.2013 - 07.2017
High School Diploma -
Spotsylvania High School