Summary
Overview
Work History
Education
Skills
References
Timeline
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Pamela Beatty

Wichita,KS

Summary

Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping, and project management.

Overview

7
7
years of professional experience

Work History

Virtual Office Manager

Elmore's Tree Service
Peck , Kansas
08.2017 - Current
  • Organized and maintained electronic filing systems for documents and other related materials.
  • Provided administrative support to the executive team in all aspects of their roles.
  • Developed processes to streamline office operations and ensure efficiency within the organization.
  • Created calendars for management team members to track upcoming events or deadlines.
  • Answered incoming phone calls, took messages and responded to inquiries from customers or clients.
  • Acted as a liaison between internal teams and external customers or vendors when necessary.
  • Ensured that all files were properly stored on shared drives for easy access by authorized personnel.
  • Responded promptly to emails from customers or clients regarding product inquiries or issues.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Coded and entered daily invoices with in-house accounting software.

Education

Bachelor of Science - Multimedia Design And Development

DeVry University
Downers Grove, IL
01-2014

Skills

  • Scheduling Coordination
  • Document Management
  • Data Entry
  • Office Management
  • Billing
  • Customer Service
  • Social Media Interaction
  • Organizational Skills

References

References available upon request.

Timeline

Virtual Office Manager

Elmore's Tree Service
08.2017 - Current

Bachelor of Science - Multimedia Design And Development

DeVry University
Pamela Beatty