Jessica (Jessi) Melvin
Nesbit,MS
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in management, direct patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
RN Patient Care Manager
LHC- Baptist Trinity Hospice
04.2022 - 06.2024
- Performed management duties related to daily operations including; supervising CNA, RN, LPN, Chaplain, Social Work and ancillary office staff. Staff of 30+ employees and patient census up to 130+ patients.
- Managed patient care, processing supply requisitions, MD orders, scheduling patients and staff, customer complaints.
- Performed skills checks, supervisory visits, evaluations, educational and staff meetings.
- Performed documentation and chart reviews, drills and mock surveys.
- Participated in quality, budget, safety, board and other tasks or meetings as assigned by supervisor.
- Filled in for Directors as needed ensuring smooth day to day operations for patient census up to 130 patients.
- Direct patient care in the field as needed for optimal patient care.
- Provided care and management needed to ensure a positive hospice experience for patients and loved ones.
RN Hospice Case Manager
LHC Group-Baptist Trinity Hospice
06.2020 - 04.2022
- Promoted to Patient Care Manager April 2022.
- Managed case load of up to 25 patients, providing quality, efficient and compassionate care to hospice patients and their caregivers.
- Precepted and trained new nursing and CNA staff as needed.
- Participated in on-call rotation, triaged and provided education via phone, telehealth or in person.
- Provided physical and emotional comfort care to patients as they transition from life to death and compassionate supportive listening and presence to families and caregivers.
- Educated patients and caregivers on individual disease processes, disease progression and death and dying.
- Educated patients and caregivers on grief in all stages, how to care for their loved one.
- Provided non-judgemental care and understanding to patients and loved ones no matter what their lifestyle, living condition or social status.
RN Charge Nurse
St. Francis Hospital
04.2018 - 01.2020
- On a locked 40 bed Medical/Psychiatric Floor in the hospital.
- Charge nurse, supervised RN, LPN, CNA, Behavioral Tech and ancillary staff.
- Evaluated and assessed patients physical, mental health or behavioral issues, provided care and education per patient needs.
- Diabetic, chronic medical, wound, dementia care and education, medication/injection administration. Recognized emotional and mental changes in patients and monitored for reactions to medications.
- Utilized the nursing process, time management, prioritized the needs of the patient and documentation, contacted MD for orders for continued patient care.
- Pyxis, Cerner and paper documentation.
RN Occupational Health Nurse
Thyssen Krupp Crankshaft, LLC
03.2016 - 07.2017
- Managed Occupational Health for 3 automotive plants, a forging plant in Illinois, a machining plant in Illinois and a forging plant in Indiana. Up to or exceeding 400 workers daily.
- Managed worker’s compensation; maintained contact with insurance company, injured employee, providers etc
- Completed month end summaries for worker’s compensation, DART, OSHA recordable, etc.
- Performed post-offer physical testing of new employees. Using BTE Technologies equipment for strength, ROM, FROM and lift testing.
- Responded to and treated employee injuries in a timely, cost-effective manner. Maintain OSHA reporting for all plants.
- Participated in safety and health related audits concerning internal safety, RCA, OSHA compliance and confidentiality.
- Provided and performed ergonomic training and assessments and support to Ergonomics Committee and HSE.
- Performed wellness evaluations, teachings, follow-up, nutrition, exercise and tobacco cessation counseling, flu clinic.
- Supervised Emergency Responder team, and maintain First Aid Room supplies. Provide training and support to First Responder team, including CPR and other CEU classes as required by state or OSHA guidelines.
- Other administrative duties as directed by HR or HSE.
RN Home Health Case Manager
Great Lakes Caring Home Health Agency
07.2014 - 03.2016
- Managed home health case load up to 25 patients in rural Indiana.
- Evaluated and assessed patient health and behavior, providing various types of direct care to patients in their home, LTC or ALF community.
- Wound care management including; wet to dry and wound vac, IV, PICC, Midline, Port and G-tube dressing changes.
- Nutrition, medication, IV/PICC infusion and chronic disease education, lab draws and injections.
- Supervised staff, contacted and worked with various PCP, therapy services, ALF staff and families.
- Established goals, creating care plans, taught patients and families how to reach goals and monitored for need to change plan of care.
Charge RN
The Waters Of Covington
10.2013 - 07.2014
- Charge nurse at 120 bed skilled nursing, intermediate care and rehab facility.
- Coordinated nursing care on unit through staff assignments, rounding with physicians, monitored patients, and communicated with ancillary departments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Charge Nurse
Corizon Staffing Indiana Women's Prison
08.2013 - 12.2013
- Maximum security femail offender prison environment,
- Provided direct patient care to female offenders with compassion and professionalism.
- Performed admissions, discharges and transfers per facility protocols.
- Responded to emergency situations in pods, work areas or in the courtyard as needed.
- Provided assistance to MD as needed for all women's health needs across the lifespan including pregnancy, chronic illness, drug addiction, palliative and hospice.
LPN Charge Nurse
Williamsport Nursing And Rehab
09.2012 - 09.2013
- 100 bed skilled nursing, intermediate care and rehab facility.
- Coordinated nursing care on unit through staff assignments, rounding with physicians, monitored patients, and communicated with ancillary departments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Worked as LPN Charge through RN year of nursing school then became RN Charge upon licensure.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments
Education
Bachelor of Science - Nursing
Western Governor’s University
Salt Lake City, UT04.2020
Associate of Science - Nursing
Danville Area Community College
Danville, IL05.2013
Skills
- Staff Supervision
- Disease Management Programs
- Case Management
- Hospice and Palliative Care
- Behavioral Health
- Strong Clinical Judgment
- Pain Management
- Chart Review
- Phone Etiquette
- Home Care Home Base, Cerner, Epic and other EMR systems
Certification
Registered Nurse
CPR
Timeline
RN Patient Care Manager
LHC- Baptist Trinity Hospice
04.2022 - 06.2024
RN Hospice Case Manager
LHC Group-Baptist Trinity Hospice
06.2020 - 04.2022
RN Charge Nurse
St. Francis Hospital
04.2018 - 01.2020
RN Occupational Health Nurse
Thyssen Krupp Crankshaft, LLC
03.2016 - 07.2017
RN Home Health Case Manager
Great Lakes Caring Home Health Agency
07.2014 - 03.2016
Charge RN
The Waters Of Covington
10.2013 - 07.2014
Charge Nurse
Corizon Staffing Indiana Women's Prison
08.2013 - 12.2013
LPN Charge Nurse
Williamsport Nursing And Rehab
09.2012 - 09.2013
Bachelor of Science - Nursing
Western Governor’s University
Associate of Science - Nursing
Danville Area Community College
Hobbies
Fishing, Hunting, 4x4 Wheeling and spending time with our Indiana family, especially our sweet grandson.
We participate in fundraising activities at our local VFW and support our Vets wherever and whenever we can.
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