Jessica Mendoza
Houston,Texas
Summary
Dedicated food service employee with a past history of achieving company objectives through consistent and well-organized procedures. To best promote the corporate brand, skilled in functioning under pressure and adjusting to new situations and obstacles. Also, dealt with criticism while juggling several tasks and keeping efficient communication with coworkers.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Waitress
Luby's Fuddruckers Restaurants
Houston, TX
08.2019 - 03.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Communicate effectively with coworkers for a better customer satisfaction
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
High School Diploma -
Willowridge High School
Houston, TX 08.2017 - 06.2021
Business
Houston Community College
Houston, TX 08.2021 - Current
Skills
Multitasking
Good memory
Customer service
The ability to receive criticism and work effectively under pressure
Verbal Communication
Assist coworkers
Problem-solving
Timeline
Business
Houston Community College
08.2021 - Current
Waitress
Luby's Fuddruckers Restaurants
08.2019 - 03.2020
High School Diploma -
Willowridge High School
08.2017 - 06.2021