Jessica Mendoza
Los Angeles,CA
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. I can be relied upon to help your company achieve its goals.
Overview
11
11
years of professional experience
Work History
STORE MANAGER
Foot Locker
03.2016 - 04.2023
- Set sales targets and budgets for team leads and employees to follow
- Evaluated customer feedback and complaints to locate weaknesses and improve service
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
MEDICAL ASSISTANT
Legsavers
02.2014 - 04.2017
- Documented medical data in patient charts, facilitating accurate records
- Reported significant changes in patient condition to facilitate advanced care
- Stocked supplies and instruments for examination rooms
- Prioritized patient needs identified through phone, electronic, and walk-in.
Wheelchair Agent
G2 Secured Staff
06.2023 - Current
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Handles check-in process for disabled passengers, effectively minimizing wait times.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
Skills
- Sales Strategies
- Shift Scheduling
- Customer Service
- Payroll Management
Personal Information
Title: Store Manager
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Wheelchair Agent
G2 Secured Staff
06.2023 - Current
STORE MANAGER
Foot Locker
03.2016 - 04.2023
MEDICAL ASSISTANT
Legsavers
02.2014 - 04.2017