Jessica Meyers
Guthrie,OK
Summary
A friendly, customer oriented service representative specializing in guest interaction and easing situations. Has 3+ years of experience in sales and billing environments, and the ability to remain flexible to new products and policies. Efficient in using electronic health record systems such as Epic, as well as Microsoft Word and Excel programs.
Overview
5
5
years of professional experience
Work History
Patient Access
Mercy Hospital Logan County
Guthrie, OK
03.2025 - Current
- Worked independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Created outpatient estimates and handled emergency department bills.
- Communicated with patients their billing and insurance responsibilities.
- Ensured patients health information was secure.
- Learned and adapted quickly to new software applications and policies.
- Effectively calmed stressful situations.
- Managed phone calls and foot traffic for all departments.
- Consistently met point of sale goals every month.
Server
Sean Cummings Irish Restaurant
Oklahoma City, OK
04.2021 - Current
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Adapted quickly to changing priorities during busy service hours.
- Handled cash transactions efficiently, ensuring accurate till management.
- Resolved customer complaints professionally to enhance satisfaction and retention.
- Demonstrated strong multitasking skills by managing up to 10 tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Built relationships with guests and provided a personalized service.
Substitute Teacher
Kelly Educational Services
Oklahoma City
10.2024 - 03.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Successfully managed 15-25 children in a classroom.
- Taught Pre-k-8th Grade
Education
High School Diploma -
Northwest Classen High School
Oklahoma City Ok05.2023
Skills
- Customer service
- Multitasking Abilities
- Verbal communication
- Friendly, positive attitude
- Flexible and adaptable
- Guest engagement
- Sales techniques
Timeline
Patient Access
Mercy Hospital Logan County
03.2025 - Current
Substitute Teacher
Kelly Educational Services
10.2024 - 03.2025
Server
Sean Cummings Irish Restaurant
04.2021 - Current
High School Diploma -
Northwest Classen High School