JESSICA MEZA
Brooklyn,NY
Summary
Gain more experience and ready to challenge myself and grown in my career. Meet different people and work as a team in any aspect of my career.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Preventive Case Planner
Coalition For Hispanic Family Services
Brooklyn, NY
09.2023 - Current
- Developed individualized service plans to address client needs and promote family stability.
- SBC
- Facilitated communication between families and community resources to enhance support systems.
- Conducted assessments to identify risk factors and determine appropriate interventions for families in need.
- Submit referrals based on family’s needs
- Provide counseling to families
- Advocate for families based on needs
Sales Associate
Lacoste
New York, NY
12.2019 - 11.2024
- Used product knowledge for handling objections.
- Performed cleaning tasks, keeping store neat and organized.
- Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel.
- Alerted management to potential security issues, supporting loss prevention and reducing shrink.
- Introduced promotions and sale opportunities, enticing customers.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Operated cash register and POS to process sales transactions and handle payments.
- Entered customer transaction information into company databases.
- Used knowledge of company products and services to recommend solutions to customers.
Cashier
La Placita SuperMarket
Brooklyn, NY
07.2013 - 12.2019
- Greeted and informed customers of products, fostering positive store experiences.
- Provided efficient and courteous service to customers.
- Built and maintained positive working relationships with co-workers.
- Helped customers locate merchandise.
Education
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice
New York, NY06.2021
Associate in Science (A.S.) - Criminal Justice
Kingsborough Community College
Brooklyn, NY06.2019
High School Diploma - undefined
Sunset Park High School
Brooklyn, NY06.2015
Skills
- Verbal and Written Communication
- Sales Communications
- Bilingual (Spanish&English)
- Great team work
- Able to listen and share ideas
- Proficient with Google docs, Microsoft Word, iMovie
- Fluent Spanish (Writing & Reading)
Certification
Solution Case Based Work(SBC)
Timeline
Preventive Case Planner
Coalition For Hispanic Family Services
09.2023 - Current
Sales Associate
Lacoste
12.2019 - 11.2024
Cashier
La Placita SuperMarket
07.2013 - 12.2019
High School Diploma - undefined
Sunset Park High School
Associate in Science (A.S.) - Criminal Justice
Kingsborough Community College
Bachelor of Science (B.S.) - Criminal Justice
John Jay College of Criminal Justice