Jackson Mier
Chicago,IL
Summary
Results-driven hospitality professional with a proven track record in management, customer relations, and financial oversight. Experienced in leading teams, optimizing operations, and building strong client relationships to enhance business success. Skilled in sales, negotiation, and problem-solving, with a passion for delivering exceptional service. Adept at leveraging communication and analytical skills to drive growth and efficiency. Now seeking to transition into a corporate sales role, bringing a deep understanding of customer engagement, revenue generation, and strategic relationship-building.
Overview
11
11
years of professional experience
Work History
General Manager
Takito Brands
Chicago, IL
01.2020 - Current
- Progressed from Bartender and Bar Manager to General Manager, leading operations at multiple high-volume locations.
- Maintained inventory systems, regulated expenses, and handled financial operations.
- Developed and optimized staff schedules to enhance efficiency and service quality.
- Strengthened leadership, problem-solving, and relationship-building skills while ensuring exceptional guest experiences.
- Established robust vendor and customer connections, enhancing negotiation abilities.
Server/Bartender
Hereford House Steakhouse
Kansas City, KS
01.2017 - 01.2020
- Honed advanced service techniques and guest interaction skills.
- Adapted to diverse serving and bartending styles, enhancing communication abilities.
- Provided tailored support to various customers, enhancing sales skills and problem-solving abilities.
Server/Bartender
Minsky's
Kansas City, KS
01.2014 - 01.2017
- Developed essential skills in managing front-facing responsibilities such as bartending, guest engagement during table service, and accurate cash transactions.
- Developed strong communication, multitasking, and problem-solving skills in a fast-paced environment.
Education
Bachelor of Arts - School of Music Technology
University of Cental Missouri
Skills
- Leadership & Management – Oversaw operations, staff scheduling, and finances
- Sales & Customer Relations – Built relationships, enhanced guest experiences, and drove revenue
- Negotiation & Communication – Coordinated with vendors, collaborated with teams, and delivered top-tier service
- Financial & Inventory Management – Managed deposits, tips, inventory, and cost control
- Problem-Solving & Critical Thinking – Made quick decisions to resolve issues and improve operations
- Creativity & Digital Design – Developed innovative solutions and adapted to digital tools
- Microsoft Excel & Data Analysis – Tracked financials, scheduling, and operational planning
Timeline
General Manager
Takito Brands
01.2020 - Current
Server/Bartender
Hereford House Steakhouse
01.2017 - 01.2020
Server/Bartender
Minsky's
01.2014 - 01.2017
Bachelor of Arts - School of Music Technology
University of Cental Missouri
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