Jessica Miller
Nutrition Benefits Specialist
Ada,OK
Summary
I have a professional background in payroll and nutrition, with five years of experience in accounting-related work and a current role as a Nutrition Benefits Specialist for the Chickasaw Nation. I’m currently pursuing a Bachelor of Science in Entertainment Business at LA Film School, where I’m building knowledge in production, operations, and the business side of the entertainment industry. I’m highly organized, detail-oriented, and focused on applying my financial and administrative skills to a career in entertainment.
Overview
7
7
years of professional experience
Work History
Nutrition Benefits Specialist
Chickasaw Nation
Ada, OK
09.2025 - Current
- Provided high-level customer service
- Managed client benefits through internal programs
- Maintained meticulous records and ensured compliance with program requirements.
- Streamlined administrative processes, improving efficiency and accuracy
- Researched and provided updates on changes in participant programs and policies.
Payroll Specialist
Chickasaw Nation
Ada, OK
04.2019 - 05.2025
- Processed payroll for over 1,000 employees, ensuring accuracy and compliance.
- Provided training and mentorship to junior staff on payroll systems and best practices for accuracy.
- Developed comprehensive reports on payroll metrics for senior management review, informing strategic decisions.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained strict confidentiality of all payroll information and records.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed payroll discrepancies and resolved issues to maintain employee satisfaction and trust.
- Implemented improvements in payroll processing workflows, enhancing efficiency by reducing processing time.
- Collaborated with HR to streamline onboarding processes related to payroll documentation and employee information management.
Education
Bachelor of Science - Entertainment Business
Los Angeles Film School
Los Angeles, CA05-2028
Certificate - Workplace Accounting
Chickasaw Institute
Ada, OK04-2019
Skills
- Customer Service & Client Relations
- Detail-Oriented, Organized, Meticulous
- Strong Communication & Problem-Solving
- Written and oral communication
- Documentation and reporting
- Proficient in Excel, Microsoft word, Microsoft Office, Kentico, Chickasaw Employee Experience, Kronos,
- Attention to detail
- Entertainment Business Operations & Project Management
- Combines administrative and accounting expertise with
- Experienced in managing multiple priorities, deadlines, and complex workflowsknowledge of the entertainment industry
Timeline
Nutrition Benefits Specialist
Chickasaw Nation
09.2025 - Current
Payroll Specialist
Chickasaw Nation
04.2019 - 05.2025
Bachelor of Science - Entertainment Business
Los Angeles Film School
Certificate - Workplace Accounting
Chickasaw Institute