Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

JESSICA MONTOYA

McAllen,TX

Summary

Dynamic Medical Assistant with experience at Ashley Pediatrics Day and Night Clinic, skilled in patient care and clinical documentation. Proven ability to enhance patient experiences through effective communication and empathy. Proficient in electronic health records and HIPAA compliance, ensuring confidentiality and operational efficiency in a fast-paced environment.

Conscientious Healthcare professional offering over 2 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Ashley Pediatrics Day and Night Clinic
01.2023 - Current
  • Assisted in patient intake and registration processes to ensure smooth workflow.
  • Supported healthcare providers by preparing examination rooms and ensuring necessary equipment is available.
  • Administered routine clinical tasks, including taking vital signs and documenting medical histories accurately.
  • Provided patient education on medication use, treatment plans, and follow-up care instructions.
  • Maintained cleanliness and organization of medical supplies to enhance operational efficiency.
  • Facilitated communication between patients and medical staff to streamline appointment scheduling.
  • Engaged in continuous learning of electronic health record systems for accurate data entry and management.
  • Contributed to a positive patient experience by demonstrating empathy and professionalism during interactions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Volunteer

COMMUNITY CENTER DR. BOSE
11.2021 - Current
  • Coordinated community outreach programs, enhancing local engagement and participation.
  • Assisted in planning and executing events, ensuring smooth operations and successful outcomes.
  • Developed educational materials to improve program awareness and effectiveness among participants.
  • Mentored new volunteers, fostering a collaborative environment and sharing best practices.

Education

GED -

G
Marietta, GA
02-2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital signs monitoring
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Electronic health records
  • Electronic medical records
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Sterile technique

Certification

  • CNA - Certified Nurse Assistant
  • CCMA - Certified Clinical Medical Assistant
  • PT - Phlebotomy Technician
  • CET - EKG Technician
  • NCPCT - Patient Care Technician
  • First Aid/CPR Certified

Timeline

Medical Assistant

Ashley Pediatrics Day and Night Clinic
01.2023 - Current

Volunteer

COMMUNITY CENTER DR. BOSE
11.2021 - Current

GED -

G

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JESSICA MONTOYA