Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jessica Mooney

Tallassee,AL

Summary

-Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

-Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.

Overview

16
16
years of professional experience

Work History

Cashier

Jack’s Restaurant
02.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.

Cashier

Mcdonalds
06.2017 - 01.2019
  • Taking customers orders, Ensuring the customer has a Great experience, cleaning work area, cooking fries, putting food in bag, and helping customers with Kiosk.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Cashier

Dollar Tree
10.2017 - 06.2018
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Machine Operator

First Staffing
08.2016 - 10.2016
  • Check plastic parts for unwanted parts and make sure all parts are accounted for to be shipped, Packaging.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Elevated team morale and productivity by leading by example and providing support where needed.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.

Assembler

Axcess Staffing
03.2016 - 05.2016
  • Assembly Boise headphones for display and also worked with UPS parts assembling the mailboxes, Packaging.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Collaborated effectively with team members to meet production targets consistently.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
  • Tested finished products to perform quality assurance and identify discrepancies.
  • Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
  • Boosted team morale and productivity by supporting new staff in mastering assembly techniques.
  • Maintained high standards of cleanliness and organization, ensuring safe working environment.

Machine Operator

First Staffing
05.2009 - 08.2013
  • Managing the parts off the machine and insure that no damage was done to any parts, Packaging and keeping up with each good part that can be used.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Assisted in training new operators, sharing knowledge and best practices for optimal performance.
  • Actively supported continuous learning opportunities within the team by attending training sessions, sharing learnings with colleagues, and incorporating new knowledge into daily activities.
  • Adhered to all applicable regulations and company policies, promoting a safe work environment at all times.

Education

High School Diploma -

Kittrell Job Corps
Henderson, NC
05-2012

Bachelor of Science - Human Resources Specialist

Amridge University
Montgomery, AL
05-2023

Master of Science - Human Resources Specialist

Amridge University
Montgomery, AL
05-2026

Skills

  • Computer Skills 50 wpm, Microsoft Excel, Powerpoint, Word
  • IC3 Certification
  • Career Readiness Certificate-Silver
  • Machine Operator, Assembly, and Office Assistant
  • Speak Fluent English and Write Fluent English
  • Understand the use of hand tools
  • HR policies and procedures
  • Training and mentoring
  • Customer relations
  • Recruiting
  • Diversity and inclusion
  • Recruitment strategies
  • Pre-employment screening
  • Payroll administration
  • Organizational development
  • Job analysis
  • Labor relations
  • Candidate sourcing

Timeline

Cashier

Jack’s Restaurant
02.2019 - Current

Cashier

Dollar Tree
10.2017 - 06.2018

Cashier

Mcdonalds
06.2017 - 01.2019

Machine Operator

First Staffing
08.2016 - 10.2016

Assembler

Axcess Staffing
03.2016 - 05.2016

Machine Operator

First Staffing
05.2009 - 08.2013

High School Diploma -

Kittrell Job Corps

Bachelor of Science - Human Resources Specialist

Amridge University

Master of Science - Human Resources Specialist

Amridge University

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Jessica Mooney