Summary
Overview
Work History
Education
Skills
Affiliations
WHO AM I?
References
Education and Training
Timeline
Generic

JESSICA MOORE

Brownville,NY

Summary

Versatile employee with many years of experience instructing preschool students and supporting lead teachers. Highly skilled at reinforcing lesson information, tutoring, enforcing rules and preparing materials. Team player well-versed in coordinating with teacher and carrying out established lesson plans and activities.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with excellent customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience.

Committed employee who successfully guides and supports customers. Develops meaningful relationships with coworkers and mentors for growth and improvement. Establishes and maintains safe and healthy environment for all by keeping my workspace clean and orderly.

Professional insurance sales agent with proven track record in personal lines insurance. Successfully managed client portfolios and streamlined policy renewals. Known for collaborative efforts and adaptability, ensuring reliable support and meeting dynamic needs. Skilled in customer relations and risk evaluation.

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Personal Lines Insurance Sales Agent

Freeway Insurance
11.2023 - Current
  • Developed tailored insurance solutions to meet clients' specific personal coverage needs.
  • Built strong relationships with clients, fostering trust and facilitating ongoing communication for renewals.
  • Trained new agents on product knowledge and sales techniques to enhance team performance.
  • Developed strong relationships with clients, leading to increased referrals and business growth.
  • Established lasting rapport with customers through genuine empathy and attentiveness, leading to high levels of satisfaction and loyalty.
  • Streamlined the quoting process by implementing time-saving tools and techniques, resulting in a faster turnaround time for customers.
  • Increased customer satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Provided exceptional customer service by resolving billing issues promptly, addressing concerns professionally, and maintaining open lines of communication with policyholders throughout the lifecycle of policies.
  • Generated quotes and proposals for clients to match individual needs.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Educated clients on insurance policies and procedures.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Followed up promptly with interested clients to close sales.

Teacher's Aide

Community Action Planning Council
03.2019 - 05.2020
  • Assisted teachers in preparing materials for instruction and classroom activities.
  • Organized classrooms and maintained supplies inventory.
  • Supervised student activities during recess, lunchtime, and other breaks.
  • Collaborated with teachers to develop instructional plans that met individual needs of students.
  • Created visual aids for use in classroom presentations or lessons plans.
  • Participated in professional development workshops offered by school district.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.

Teacher's Aide

Community Action Planning Council
11.2015 - 11.2017
  • Assisted teachers in preparing materials for instruction and classroom activities.
  • Provided support to students by monitoring their progress, answering questions, and helping with assignments.
  • Helped maintain a safe learning environment for all students.
  • Collaborated with teachers to develop instructional plans that met individual needs of students.
  • Maintained confidential records related to student performance and behavior issues.
  • Created visual aids for use in classroom presentations or lessons plans.
  • Participated in professional development workshops offered by school district.
  • Provided additional support to English Language Learners or Special Education Students.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Worked one-on-one with special needs students to help navigate through school challenges.

Education

Some College (No Degree) -

The University of West Florida
Pensacola, FL

High School Diploma -

HOHENFELS AMERICAN HIGH SCHOOL
05.2000

NY State Licensed Insurance Agent - Personal Lines Insurance

Dept of Financial Serivices
New York
01-2023

Skills

  • Classroom Organization
  • Student and Parent Relations
  • Activity Development
  • Materials Development
  • Behavior Management
  • Special Needs Support
  • Progress Monitoring
  • Classroom Support
  • Small Group Instruction
  • Positive Attitude
  • One-On-One and Small Group Instruction
  • Relationship Building
  • Behavior Redirection
  • Helping Students With Special Needs
  • Effective Communication
  • Calm and Patient Demeanor
  • Building rapport
  • Customer service
  • Licensed insurance agent
  • Insurance sales
  • Product knowledge
  • Customer retention
  • New business development
  • Rapport building
  • Lead prospecting
  • Account retention
  • Carrier relations
  • Sales quota achievement
  • New policy quotations
  • Policy adjustment
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Quotes and sales
  • Call center customer service
  • Excellent communication
  • Customer follow-up
  • Effective communication
  • Customer engagement
  • Professionalism
  • Policy changes
  • Auto insurance
  • Policy renewals
  • Billing inquiries
  • Insurance coverage verification
  • Insurance practices
  • Billing procedures

Affiliations

  • I ENJOY VOLUNTERING FOR ENCOMPASS RECREATION. THEY ARE AN ORGANIZATION BUILT FOR CHILDREN WITH SPECIAL NEEDS. WE HAVE MANY ACTIVITIES THAT ARE OFFERED FOR ALL AGES AND NEEDS.

WHO AM I?

  • I AM A MOTHER OF 4 AND WAS ALSO BLESSED WITH A BONUS CHILD. I ENJOY OUTDOOR ADVENTURES AND SPENDING TIME WITH MY FAMILY. ONE OF MY DEEPEST PASSIONS IS RAISING AWARENESS FOR AUTISM. MY TWO YOUNGER SONS WERE DIAGNOSED AT DIFFERENT AGES ARE ARE VERY, VERY DIFFERENT. THIS HAS ALLOWED ME TO LEARN AND EDCAUTE OTHERS ON MANY DIFFERENT ASPECTS. CURRENTLY I AM A FULL TIME CAREGIVER FOR MY SON WHO IS NONVERBAL. I HAVE 2 DOGS AND A WONDERFUL FIANCE. WE LOVE TO TAKE FAMILY WALKS WITH THE DOGS AS WELL.

References

References available upon request.

Education and Training

other,other

Timeline

Personal Lines Insurance Sales Agent

Freeway Insurance
11.2023 - Current

Teacher's Aide

Community Action Planning Council
03.2019 - 05.2020

Teacher's Aide

Community Action Planning Council
11.2015 - 11.2017

High School Diploma -

HOHENFELS AMERICAN HIGH SCHOOL

Some College (No Degree) -

The University of West Florida

NY State Licensed Insurance Agent - Personal Lines Insurance

Dept of Financial Serivices
JESSICA MOORE