Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Howard

Port Richey

Summary

Dedicated host and grill cook with strong customer service skills and a commitment to cleanliness. Known for effective communication and teamwork, creating a welcoming atmosphere for guests. Detail-oriented professional experienced in grill operation and customer service. Proven ability to manage reservations and enhance guest experiences through effective communication and collaboration. Committed to maintaining high cleanliness standards in fast-paced environments. Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

1
1
year of professional experience

Work History

Host

Ruby Tuesday
New Port Richey
11.2024 - 08.2025
  • Greeted and welcomed guests upon arrival to ensure a positive first impression.
  • Managed reservations and seating arrangements to optimize table turnover and guest flow.
  • Provided accurate wait time estimates to guests, enhancing their dining experience.
  • Assisted servers by communicating special requests or needs from guests effectively.
  • Maintained cleanliness and organization of the host area for a welcoming atmosphere.
  • Collaborated with team members to address guest inquiries and resolve issues promptly.
  • Monitored dining room activity and adjusted seating plans to accommodate large parties.
  • Engaged with guests during wait times, fostering a friendly and inviting environment.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Took reservations over phone and in person.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Grill Cook

Cracker Barrell
New Port Richey
01.2025 - 04.2025
  • Prepared and grilled a variety of meats and vegetables daily.
  • Maintained cleanliness and organization of the grill station.
  • Monitored cooking temperatures for food safety and quality.
  • Assisted with inventory management of grill supplies and ingredients.
  • Collaborated with kitchen staff to ensure timely meal service.
  • Operated grill equipment safely and efficiently during peak hours.
  • Made sure that all orders were filled in an accurate and timely manner.
  • Followed proper sanitation procedures during food preparation and storage.
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Maintained cleanliness and organization of line workstations.
  • Ensured all food was cooked to the correct temperature as per health code regulations.

Candy Maker

chocolates by michelle
New Port Richey
09.2024 - 09.2024
  • Assisted in preparing ingredients for various chocolate recipes.
  • Operated melting and tempering machines for chocolate production.
  • Maintained cleanliness and organization of the candy-making workspace.
  • Wrapped and packaged chocolates for customer orders and displays.
  • Followed safety protocols while handling kitchen equipment and tools.

Education

GED -

Chattanooga State College
Chattanooga, TN
11-2012

Skills

  • Customer service
  • Grill operation
  • Team collaboration
  • Cleanliness standards
  • Organization skills
  • Multi-tasking abilities
  • Attention to detail
  • Effective communication
  • Sales promotion

Timeline

Grill Cook

Cracker Barrell
01.2025 - 04.2025

Host

Ruby Tuesday
11.2024 - 08.2025

Candy Maker

chocolates by michelle
09.2024 - 09.2024

GED -

Chattanooga State College
Jessica Howard
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