JESSICA MULLIS

Own and operate a vintage clothing business, leading all aspects of operations including merchandising, product sourcing, inventory management, branding, and customer experience across e-commerce and in-person sales channels.

• Manage day-to-day business operations, including pricing, inventory control, fulfillment, and workflow coordination to support efficient and consistent performance.
• Source and negotiate inventory with vendors to optimize pricing, improve margins, and align product selection with customer demand.
• Develop and execute visual branding through product photography and styling to enhance customer engagement and support sales.
• Sustain a profitable resale business, achieving consistent year-over-year revenue growth through effective merchandising, pricing strategy, and brand development.

Lead visual merchandising strategy and execution for high-volume, flagship retail locations, including a top-performing store ranked #1 in Los Angeles and in the top 2% of 250+ stores nationwide, generating up to $11M in annual revenue.

• Led and developed visual merchandising teams to execute brand-aligned strategies, enhancing product presentation and driving customer engagement in a high-volume retail environment.
• Used sales data and customer insights to adjust merchandising strategies, improving product visibility and supporting overall store performance.
• Executed 20+ floor sets, with work regularly featured in company-wide publications highlighting visual merchandising standards.
• Trained and developed team members on visual merchandising standards and execution, contributing to 10 promotions into management roles.
• Selected for a nationwide traveling team to execute seasonal merchandising prototypes and support new store openings, informing company-wide visual direction and standards.

• Oversaw daily store operations, including staffing, scheduling, inventory, and customer service to support smooth and consistent performance.
• Led and developed a team, providing coaching and feedback to improve sales, productivity, and overall performance.
• Built strong customer relationships and created a service-focused environment that supported store success.
• Managed scheduling and labor to ensure proper coverage and maintain efficiency in a high-traffic store.

• Managed day-to-day business operations, including buying, pricing, inventory, and customer experience.
• Curated product assortment and worked with vendors to maintain a strong, consistent brand identity.
• Reviewed sales and inventory trends to guide buying decisions and improve sell-through.
• Built a strong local presence, earning recognition as “Best Shoe Store in San Francisco” by SF Weekly (2013).

• Managed daily operations, including staffing, inventory, and customer service to keep the business running smoothly.
• Led and supported team members, providing training and guidance to improve performance.
• Maintained vendor relationships and supported buying decisions, managing inventory levels to ensure consistent product availability.