Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Myers

Marcus Hook,PA

Summary

Hard working, steadfast individual whom employs empathy and patience to connect with individuals on emotional level and provide support. Excellent eye for detail and accurately assesses needs. Strives to provide best possible services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Social Services Support Aide

CAADC
02.2022 - Current
  • Provided support to social service clients in navigating available resources.
  • Transport clients to various appointments/errands.
  • Assist clients in housing search.
  • Perform weekly unit inspections.
  • Create daily client chore list.
  • Maintain as well as upkeep client daily log.
  • Facility shopping for clients needs/inventory.
  • Assist clients with applying/updating housing applications.
  • Assist clients with updating ID's, obtaining credit reports.
  • Answer phones/filing client documents.
  • HMIS data entry/case notes.
  • Communicate with client Case Manager
  • Client support.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Passionate about learning and committed to continual improvement

House Monitor

CAADC
03.2019 - 09.2021
  • Promoted culture of respect and understanding among residents.
  • Collaborated with residential team to maximize effective and efficient operations.
  • Provided swift and knowledgeable emergency support in line with facility crisis protocols.
  • Enforced policies and safety standards through building and room rounds.
  • Enforce daily client log/chores.
  • Answer phone.
  • Developed and maintained relationships with clients to promote positive living environment.

HHA/Caregiver

TruCare Homes, LLC
09.2017 - 07.2019


  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Assisted disabled clients to support independence and well-being.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Transported clients for medical and personal outings.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.

Medical Assistant

Family Medical Canter
10.2015 - 05.2018
  • Greet Patients
  • Answer Phones
  • Filing/Charting
  • Venipunctures/Injections
  • Vitals
  • Billing and Coding
  • Lab Requisitions
  • Call lab for reports as well as call hospital film rooms
  • EKGs
  • Appointment Setting

Case Specialist

QTC Management Inc, A Leidos Co
11.2012 - 11.2015
  • Data Entry, answer phones/ scheduling appointments billing/coding.
  • Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
  • Assessed community needs and identified resources for social and community service programs.

Volunteer Campaign Poll Worker

State Representative Campaign Election
10.2012 - 11.2012
  • To aide patrons in voting as well as posting and passing out fliers for the candidates.

Education

Diploma -

Strath Haven High School
2016

Associate of Science - Medical Assisting

Harris School of Business
Upper Darby, PA
03.2015

Skills

  • Microsoft Office
  • HMIS
  • ECG/EKG
  • ICD9 codes
  • Medical Terminology
  • Data Analysis/ Entry
  • Excel
  • Management

Additional Information

  • Authorized to work in the US for any employer

Timeline

Social Services Support Aide

CAADC
02.2022 - Current

House Monitor

CAADC
03.2019 - 09.2021

HHA/Caregiver

TruCare Homes, LLC
09.2017 - 07.2019

Medical Assistant

Family Medical Canter
10.2015 - 05.2018

Case Specialist

QTC Management Inc, A Leidos Co
11.2012 - 11.2015

Volunteer Campaign Poll Worker

State Representative Campaign Election
10.2012 - 11.2012

Diploma -

Strath Haven High School

Associate of Science - Medical Assisting

Harris School of Business
Jessica Myers