Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Nash

Norton Shores,MI

Summary

Efficient Closing Representative known for high productivity and the ability to complete tasks swiftly and accurately. Possess specialized skills in document verification, financial transaction management, and customer communication. Excel in time management, problem-solving, and adaptability, ensuring smooth closing processes and client satisfaction.

Overview

16
16
years of professional experience

Work History

Personal Closing Representative

Transnation Title Agency
Norton Shores, MI
12.2024 - Current
  • Perform all processing on escrow files to ensure the company can meet the customers closing deadlines and provide title insurance on the transaction.
  • Log all specific file information and track the status of the files documentation within the company's electronic filing system
  • Provide proactive communication with customers to foster a seamless transaction as well as long-term business relationships with customers
  • Review necessary surveys; compare property descriptions on title commitments to surveys, purchase agreements, and other legal documents to ascertain their accuracy and completeness

Assistant Store Manager

AT&T
Norton Shores, MI
10.2022 - 11.2024
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization

Retail Sales Consultant

AT&T
Norton Shores, MI
01.2013 - 10.2022
  • Enhanced customer loyalty by offering tailored solutions that met individual needs
  • Participated in promotional events to engage potential customers and showcase store offerings
  • Maximized sales revenue through personalized recommendations and upselling techniques
  • Oversaw deposits, processed financial transactions and maintained inventory

Front End Supervisor

Lowes Home Improvement
Muskegon, MI
04.2009 - 01.2013
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity

Education

Some College (No Degree) -

Muskegon Community College
Muskegon, MI

Skills

  • Document Preparation
  • Strategic Planning
  • Proficient in Microsoft Office, email programs
  • Order Management
  • Monitoring
  • Database Management
  • Client Support
  • Scheduling Coordination
  • Teamwork
  • Attention to Detail
  • Human resource policies
  • Customer service management

Timeline

Personal Closing Representative

Transnation Title Agency
12.2024 - Current

Assistant Store Manager

AT&T
10.2022 - 11.2024

Retail Sales Consultant

AT&T
01.2013 - 10.2022

Front End Supervisor

Lowes Home Improvement
04.2009 - 01.2013

Some College (No Degree) -

Muskegon Community College

Similar Profiles

CREATE PROFILE