Jessica Neder
San Jose,CA
Summary
Dedicated Administrative/Account Executive with experience managing administrative teams and delegating tasks to accomplish operational goals. Methodical and highly organized with good prioritization and planning abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Administrative Executive/Account Executive
WeBox
2024.02 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Scheduled office meetings and client appointments for staff teams.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Enterprise Account Executive
The FruitGuys
2018.12 - 2024.01
- Built strong relationships within the business network of B2B sales in the food and beverage industry
- Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
- Coordinated sales team meetings to discuss developmental strategy, best practices and processes
- Knowledge of geographic sales territory and competitors within that range.
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
Customer Service Assistant Manager
The FruitGuys
2016.07 - 2018.12
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial record
- Worked with upper management to complete complex projects on tight budgets within specific timelines
- Processed payments and documented account changes for financial accuracy and transparency
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
- Onboarding and training for all new hires.
Customer Service Representative
The FruitGuys
2016.02 - 2016.07
- Responded to customer requests for products, services, and company information
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Cultivated customer loyalty, promoted repeat customers, and improved sales.
Administrative Assistant
Peninsula Hauling And Demolition
2015.01 - 2016.01
- Filled out and submitted all city permits for demolition and deconstruction projects.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized and retained contract information in the CRM system Jobber
- Knowledge of cities laws and regulations of demolition projects and the discarding of materials.
Education
Bachelor of Science - Zoology
San Francisco State University
San Francisco, CASkills
- Verbal and Written Communication
- Administrative Duties
- Account Management
- Microsoft Excel
- Report Analysis
- CRM Systems: SalesForce, NetSuite, Jobber, HubSpot
- B2B sales
- Partnership relations
- Report Preparation
- Administrative Management
- Appointment Scheduling
- Administrative Leadership
- Front Desk Management
- Event Coordination
Timeline
Administrative Executive/Account Executive
WeBox
2024.02 - Current
Enterprise Account Executive
The FruitGuys
2018.12 - 2024.01
Customer Service Assistant Manager
The FruitGuys
2016.07 - 2018.12
Customer Service Representative
The FruitGuys
2016.02 - 2016.07
Administrative Assistant
Peninsula Hauling And Demolition
2015.01 - 2016.01
Bachelor of Science - Zoology
San Francisco State University